Below you will find the average delivery time for all our shipments:

Once you place your order, we need 1 business day to process it. Orders placed on Friday evening or over the weekend may take a little longer.

Once your order has been processed, it will be shipped. Delivery will take between 3 and 12 business days.

We strive to make the ordering and delivery process as easy as possible for our customers. If you have any questions or comments, please do not hesitate to contact our customer service team. Below we explain how the order processing and delivery process works.

We ship to the USA, UK, Canada, New Zealand, and Australia.

You can contact us via our support page! We will be happy to help you.

Returns are possible within 30 days of receiving the order if the following conditions are met:

1. All elements, components and original packaging are intact.

2. The product does not show visible signs of damage caused by improper use.

3. Hygiene products have been thoroughly cleaned before return.

4. The product was identified as defective immediately upon receipt.

5. Shipping costs can be passed on to the customer.

6. Returns are processed within 7 business days if the above conditions are met.

The return may be rejected if the product is suspected of being used or damaged.

Returns are possible within 30 days of receipt if

1. All parts, components and original packaging are intact.
2. The product shows no visible damage caused by misuse.
3. The hygiene products have been thoroughly cleaned before return.
4. The product was immediately identified as defective upon receipt.
5. The customer may be charged for shipping.
6. Returns will be processed within 7 business days if the conditions are met.
Returns may be rejected if there is any suspicion of use or damage.

Send an email to info@fourteenangels.com with the following information:

- Order number
- Reason for return Photo of the product (in case of damage)
- Name and surname
- Address

The correct return address will be provided upon request. Return shipping costs are the responsibility of the customer.

Right of withdrawal- Withdrawal period:14 days from the day on which you or a third party indicated by you received the goods.

-Refund is no longer possible after the goods have been sent.

Cancellation policy-To exercise the right of withdrawal, an unequivocal statement is required (e.g. sent by e-mail).

-The costs of returning the goods are borne by the buyer.

Consequences of withdrawal-In the event of withdrawal, the buyer will receive a refund of all payments made up to that point, except for delivery costs, within 14 days.

-Refund will be made using the same payment method used for the original transaction.

All of our clothes are based on standard sizes, and most products include an individually tailored size chart. If you need help, please contact us by email: info@fourteenangels.com

All of our clothes are based on standard sizes, and most products include an individually tailored size chart. If you need help, please contact us by email:info@fourteenangels.com

When it comes to payment, you can choose from a variety of methods. All payment options at info@fourteenangels.com are SSL encrypted, so you can be sure that your payment environment is always secure.

• Creditcard (AMEX, Mastercard, Maestro, Visa)
• Google Pay
• Apple Pay

Once you have selected the appropriate payment method, click the "Complete Order" button and you will be redirected to your chosen payment method. Follow the instructions on the page to complete your order.

If you encounter any issues with your order, please contact us at any time.